Professional Services
SourceNet Global provides technology enabled Business and Knowledge Process Outsourcing (BPO-KPO) solutions in the Healthcare domain. Our front-end strategic consulting expertise and back-end delivery services through our world-class Onshore/Offshore Partner Network (OPN) range from Electronic Medical Records (EMR), Revenue Cycle Management (RCM), Insurance Claim Processing (ICP), to global Customer Care Center (CCC).
Our Consulting and Delivery engagements typically involve entire or part of the global sourcing lifecycle:
In partnership with client management, SourceNet identifies opportunities for cost, quality, and delivery improvements. In this assessment process we determine organizational global sourcing maturity, process flows, communications infrastructure, enterprise software portfolio, mobile computing initiatives, baseline of operational performance, executive management sponsorship and availability and cultural readiness of internal resources for global engagement management.
Some of the typical deliverables of our professional consultative engagement include:
Our Consulting and Delivery engagements typically involve entire or part of the global sourcing lifecycle:
- Assessments
- Scope Definition
- Strategic Plan Development
- RFI/RFP Support
- Due Diligence and Source Selection
- Contract Formulation and Negotiations
- Governance
- Engagement/Project Management Support
- Performance Audits and Benchmarking
- Project Management
In partnership with client management, SourceNet identifies opportunities for cost, quality, and delivery improvements. In this assessment process we determine organizational global sourcing maturity, process flows, communications infrastructure, enterprise software portfolio, mobile computing initiatives, baseline of operational performance, executive management sponsorship and availability and cultural readiness of internal resources for global engagement management.
Some of the typical deliverables of our professional consultative engagement include:
- Assessment Summary
- Risk-Reward Analysis
- Technical-Business Solution Outline
- Process Flow Diagrams
- Strategic Plan
- Management Presentation
- Project Scope Definition
- RFI/RFP Development
- Delivery Partner Selection-Due Diligence Guide
- Service Level Agreement (SLA)
- Project Plan
- Transition and Communication Plan
- Cultural Orientation/Training
- Performance Matrix/Audit
- Management Score Cards/Dash Boards